Dear Users,

We want to inform you about an upcoming scheduled maintenance that is planned for our Control Panel and API. This maintenance is a part of our commitment to continually improve the service and ensure the highest levels of performance and reliability.

Maintenance Details:

• Date: May 1st
• Time: 9:00 AM to 2:00 PM (EEST, UTC+3)
• Affected Services: Control Panel and API

Purpose of Maintenance:

The purpose of this maintenance is to implement upgrades and perform necessary system enhancements to bring you an even more stable and feature-rich environment. During this maintenance window, we will be updating our systems and performing various optimizations that are crucial for upcoming features.

Impact:

• The Control Panel and API might be inaccessible during the maintenance period.
• You may experience temporary disruptions in accessing the services.
• No actions are required from your side before or during the maintenance.

Why This Timing?

We carefully chose this timing to minimize the impact on our users as it tends to be one of the least active periods. We understand the inconvenience that such downtimes can cause and we have taken every step to reduce the duration of the maintenance.

What You Can Expect After the Maintenance:

Once the maintenance is complete, you will be able to enjoy an even more robust system performance. All functionalities will resume immediately after the maintenance window, and you should not experience any further disruptions.

Need Help or Have Questions?

If you have any questions about how this maintenance might affect you or require assistance with related issues, please do not hesitate to contact our support team. We are here to help!

Contact Us:

• Email: support@cloudbalkan.com
• Phone: +359 2 4391180

We appreciate your understanding and support as we continue to improve our services to serve you better. Please make sure to follow our updates for any changes to the schedule.

Thank you for your patience and understanding,

The CloudBalkan Team